188bd Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how 188bd collects, uses, and stores your information.
188bd ("we", "our", "platform") takes the privacy of its users ("you", "member") very seriously. This privacy policy explains what types of information we collect when you use the 188bd website, mobile version, or related services, how that information is used, and what your rights are.
Please keep in mind before reading this privacy policy: continuing to use 188bd means you are agreeing to the terms of this policy. If you disagree with any part of this policy, stop using our services and contact the support team.
Table of Contents
1. Information Collection
188bd collects various types of information. This information is generally divided into two categories: (a) information you provide directly, and (b) information collected automatically while you use our services.
1.1 Personally Identifiable Information
Information you provide during registration or verification:
- Full name (in Bengali or English)
- Date of birth (for age verification — the user must be 21 years of age or older)
- Email address
- Mobile number
- National ID card or passport number (for KYC verification)
- Residential address
1.2 Financial Information
Information required for processing transactions:
- bKash, Nagad, or Rocket mobile banking account number (partial, for security purposes)
- Bank account details (where applicable)
- Deposit and withdrawal history
Important: 188bd never collects or stores your full card number, PIN, or mobile banking password.
1.3 Gaming Activity Information
- Game play history and statistics
- Bet amounts and results
- Bonus and promotion usage records
- Session duration and activity
2. Methods of Data Collection
2.1 Direct Collection
We collect information directly from you when you open an account at 188bd, verify your identity, make a deposit, or contact the support team.
2.2 Automatic Collection
The following information may be collected automatically when you visit and use our website:
- IP address and geographic location (down to country and region)
- Browser type and version
- Device information (operating system, screen resolution)
- Source of visit (referral URL)
- Pages visited and session duration
- Information obtained from cookies and similar tracking technologies
3. Purpose of Data Use
188bd uses collected information only for the following legitimate purposes:
3.1 Service Operation and Improvement
- Account creation, management, and verification
- Processing deposits and withdrawals
- Providing uninterrupted gaming services
- Resolving technical issues and improving service quality
3.2 Security and Fraud Prevention
- Account protection and prevention of unauthorized access
- Detecting and preventing suspicious activity
- Anti-money laundering and fraud prevention measures (AML/KYC)
- Age verification
3.3 Communication and Support
- Providing support via live chat and email
- Sending important account-related notifications
- Security alerts and transaction confirmation messages
3.4 Meeting Legal Obligations
Information may be used to comply with applicable laws and regulations, to respond to lawful requests from relevant authorities, and to resolve legal disputes.
4. Data Storage and Security
4.1 Security Measures
188bd applies industry-standard technical and administrative measures to protect your information:
- SSL/TLS encryption: all data transfers on the website are encrypted
- Encrypted database: stored sensitive information is always kept in an encrypted state
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Restricted staff access: only authorized personnel can access information
4.2 Retention Period
Information will be retained for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are generally retained for the period required by applicable law.
4.3 Response to Data Breaches
If a data breach occurs that may pose a high risk to your rights and freedoms, we will notify you as soon as possible in accordance with applicable law.
5. Sharing Information with Third Parties
188bd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Information may be shared with trusted providers to deliver essential services such as payment processing, KYC verification, IT infrastructure, and customer support. These providers operate under strict confidentiality agreements and may not use the information for their own purposes.
5.2 Game Software Providers
Only the minimum information necessary to ensure game functionality may be shared with Pragmatic Play, Spribe, JILI, and other game developers.
5.3 Legal Obligations
188bd may be legally required to provide information pursuant to a court order, a lawful request from a law enforcement agency, or other legal process.
5.4 Business Restructuring
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, the new owner will be bound to follow the terms of this privacy policy.
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files that your browser stores on your device at the direction of our website. They help the site recognize you on your next visit.
6.2 Cookies We Use
- Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: Used to remember your preferences (such as language).
- Analytical cookies: Used to analyze and improve website usage.
6.3 Cookie Control
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some 188bd services to not work properly.
7. User Rights
188bd respects the following rights regarding your data:
7.1 Right of Access
You may request at any time to know what information we hold about you.
7.2 Right to Rectification
If any information we hold about you is incorrect, contact us to have it corrected.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, if there are legal obligations or legitimate interests, it may not be possible to fully fulfill this request.
7.4 Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted.
7.5 How to Exercise Your Rights
To exercise any of the above rights, write to us at: [email protected]. We will respond within a reasonable time after receiving your request.
8. Protection of Minors
188bd's services are for persons aged 21 or older only. We do not intentionally collect information from anyone under the age of 21. Age is verified at registration, and if anyone opens an account by providing a false age, the account will be immediately closed and the related information will be securely deleted.
If you are aware that a minor is using 188bd, please notify us immediately at [email protected].
9. Data Transfer
As 188bd is an international service, your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that:
- Appropriate contractual arrangements for data protection are in place
- The recipient country follows adequate data protection laws
- Encryption and other security measures are maintained at all times
10. Policy Changes
188bd reserves the right to change or update this privacy policy at any time. In the case of significant changes, we will:
- Post a notice on the website
- Send a notification to the registered email (if applicable)
- Update the "Last Updated" date at the top of the policy
Continued use of 188bd after any changes will indicate that you have agreed to the revised policy. You are advised to review this page regularly.
11. Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Email: [email protected]
Live Chat: Support in Bengali is available 24/7
We generally try to respond to all email inquiries within business days.